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2023 ESO Fire Service Index: What It Is and How to Use It

About This Webinar

Now, in its fourth year, the 2023 ESO Fire Service Index analyzes data from more than 4.5 million incidents nationwide from January 1, 2022–December 31, 2022. ESO’s research team designed this report to give fire departments a benchmark or point of reference for evaluation and improvement.

This webinar will help answer questions such as:

• What were the most common response types overall? Among fire calls?
• How many of responses are EMS compared to fire?
• For fire calls, what are the most common property types responded to?
• How much property loss was reported overall?
• How quickly do departments respond to a call on average?
• How frequently are firefighters documenting decontamination procedures?

The 2023 ESO Fire Service Index provides fire departments a starting framework to continually refine strategies, increase efficiency, improve outcomes, and allocate resources appropriately.

Thank you to our webinar sponsor, ESO.

Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter
Senior Director of Fire Products, ESO
Chief Gardner has more than 35 years of Fire and EMS experience. Most recently, he was the Chief of the Leander Fire Department, retiring in February 2019 after holding that role since 2010. He was instrumental in helping the fire department grow and scale in one of the fastest-growing cities in the United States. Chief Gardner has worked in various sized agencies from all-volunteer to metro-size departments and has numerous recognitions for his service at the local, state and national levels.

He holds Master Fire Firefighter Certification, Investigators Certification, Instructor Certifications, CFO and CFE and served as the President of the Texas State Firefighters and Fire Marshals’ Association. Gardner currently serves as a Senior Advisor for Leander Fire Department, an instructor and Advisory Board Member to TEEX Annual School Programs and an instructor in Chief Development Program, presenting at numerous state and national conferences. He also holds several degrees and certifications in fire administration, fire technology, EMS and emergency management from a variety of organizations, including Texas Tech University, the Center for Public Safety Excellence and the National Fire Academy.



Gardner holds several degrees and certifications in fire administration, fire technology, EMS, and emergency management from a variety of organizations, including Texas Tech University, the Center for Public Safety Excellence and the National Fire Academy.
Webinar hosting presenter
Research Scientist, ESO
Antonio R. Fernandez, PhD, NRP, FAHA is a research scientist at ESO. He has been a nationally certified paramedic for over 15 years. In 2010, Dr. Fernandez completed the NREMT EMS Research Fellowship and earned his doctorate in Epidemiology at The Ohio State University. Before he came to ESO, Dr. Fernandez worked on state repository EMS research as Research Director for the EMS Performance Improvement Center at UNC-Chapel Hill.
Webinar hosting presenter
Fire Program Manager, International Association of Fire Chiefs
Richard Miller has over 43 years of experience in the fire service industry as a career and volunteer firefighter and now as a Fire Service Program Manager for the Firefighter Safety Research Center at the IAFC. He has held the positions from Firefighter to Training Officer for the City of Fairfax Fire Department in Virginia. His goal is to provide knowledgeable factual information to the fire service industry to meet a diverse community by established leadership, that meets the needs of the leading Fire Chiefs.
Hosted By
International Association of Fire Chiefs webinar platform hosts 2023 ESO Fire Service Index: What It Is and How to Use It
The International Association of Fire Chiefs represents the leadership of over 1.2 million firefighters and emergency responders. IAFC members are the world's leading experts in firefighting, emergency medical services, terrorism response, hazardous materials spills, natural disasters, search and rescue, and public safety legislation. Since 1873, the IAFC has provided a forum for its members to exchange ideas and uncover the latest products and services available to first responders.
Attended (16)
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