on-demand webinar
Cassi Fields, PhD., vice president of ESCI Human Capital Division and Chief Kerr discussed the meaning of implicit bias and how bias materializes in on-the-job behavior. This webinar introduced methods to manage internal bias and bias in the workplace.

Presenter: Rhoda Mae Kerr, Fire Chief, Fort Lauderdale, Florida

Participants learned:

Why bias exists and how it emerges
Recognizing and managing bios so that your personnel achieves better outcomes
How to reward those who consciously manage internal and external bias

Original broadcast date: Sept 24, 2019
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