Motorola Solutions Newest Smart Application: SmartIncident

Matt Busa is the Solutions Sales Specialist Manager at Motorola Solutions, where he leads a team dedicated to delivering innovative communication solutions tailored to Public Safety. With a strong background in sales and technology, Matt has successfully driven initiatives that enhance customer engagement and satisfaction, focusing on addressing client challenges with effective solutions.
In addition to his professional role, Matt serves as a Fire Lieutenant and Instructor with the Plantation Fire Department, where he is committed to training and mentoring the next generation of firefighters.

Harrison Wilson is a Product Manager at Motorola Solutions, specializing in software platforms and tools that enhance operational efficiency and user experience. With over 10 of experience in product development, he is dedicated to delivering innovative solutions that empower Public Safety Departments to leverage technology effectively. In addition to his professional work, Harrison is a committed volunteer firefighter with the Rockville Fire Department, where he applies his passion for service and community safety.

Jeff Dulin is the Strategic Advisor for National & Global Programs for the International Association of Fire Chiefs. Jeff also oversees several of the IAFC’s GIS Projects where he works on programs that collect, analyze and disseminate information. In this role, Jeff oversees all Technology Research Projects and data development tools for use prior to and during disasters. Jeff Works closely with State, Local, and Federal partners in the GIS arena to help bring real-time data sharing from the field to decision-makers. Jeff has been very active in the disaster response arena deploying to dozens of national disasters as part of Incident Management Teams and was the Deputy Operations Chief for the 2012 Democratic National Convention in Charlotte, NC.

Prior to the IAFC, Jeff retired as the Deputy Chief of the Charlotte Fire Department after 33 years where he served as a Deputy Chief for the last 14 years over the Communications, Training, EM / Homeland Security, and Special Operations Divisions. Jeff has spoken Nationally and Internationally on Disaster and Homeland Security and Emergency Management issues. Jeff serves on three Federal Committees overseeing National Standards for Homeland Security, Emergency Management, and Active Shooter Events. Jeff holds a BA in Fire Administration from the University of Maryland and is a Graduate of the Naval Postgraduate School with a Master's in Homeland Defense and National Security. Jeff has presented Internationally in the UK, EU, Australia, and the Middle East for many years.