The 3 Steps for Effective Data Strategy for Fire & EMS

• First Due Solutions Consultant Mike Gority has been in Fire/EMS for 30 years, first as a career Firefighter/Paramedic in the Tampa Bay area of Florida, then later as EMS on the Oregon Coast. Mike is a field-tested expert in the areas of data management and analysis, EMS operations and training, GIS education, and Fire/EMS Software in general.

As a Paramedic with 10-years of field experience and an MBA in Business Analytics, Data & Analytics Product Manager Ben Hastings understands the challenges that Fire and EMS professionals face daily. Over the last 5 years, Ben has gained expertise in Fire/EMS software as an educator, consultant, sales representative, and product manager working on some of the most advanced software ecosystems in Fire & EMS. Today, Ben leads a group of dedicated professionals working tirelessly to ensure our software meets the highest standards and delivers the greatest value to First Due users.

After 13 years as a firefighter/paramedic, Ryan Seymour shifted his career toward improving field operations and clinical care through the effective use of data. Before joining First Due as the Product Expert for Reporting & Platform Ryan worked for the San Francisco Department of Emergency Management, focusing on data analysis and business intelligence solutions for the emergency medical system. Ryan holds a Masters of Science in Applied Analytics and has prepared statistical analyses for numerous peer-reviewed papers in the fields of emergency operations and medicine.

Mike Cox is Director of Fire & EMS Solutions at Esri where he advocates for fire and EMS agencies to leverage geospatial information and technology to achieve their response and recovery goals. As a member of the Public Safety Industry Marketing team, he works collaboratively with GIS professionals to promote the broad use of Esri’s ArcGIS platform within fire and EMS.

Jeff Dulin is the Strategic Advisor for National & Global Programs for the International Association of Fire Chiefs. Jeff also oversees several of the IAFC’s GIS Projects where he works on programs that collect, analyze and disseminate information. In this role, Jeff oversees all Technology Research Projects and data development tools for use prior to and during disasters. Jeff Works closely with State, Local, and Federal partners in the GIS arena to help bring real-time data sharing from the field to decision-makers. Jeff has been very active in the disaster response arena deploying to dozens of national disasters as part of Incident Management Teams and was the Deputy Operations Chief for the 2012 Democratic National Convention in Charlotte, NC.

Prior to the IAFC, Jeff retired as the Deputy Chief of the Charlotte Fire Department after 33 years where he served as a Deputy Chief for the last 14 years over the Communications, Training, EM / Homeland Security, and Special Operations Divisions. Jeff has spoken Nationally and Internationally on Disaster and Homeland Security and Emergency Management issues. Jeff serves on three Federal Committees overseeing National Standards for Homeland Security, Emergency Management, and Active Shooter Events. Jeff holds a BA in Fire Administration from the University of Maryland and is a Graduate of the Naval Postgraduate School with a Master's in Homeland Defense and National Security. Jeff has presented Internationally in the UK, EU, Australia, and the Middle East for many years.