Finding a Health and Wellness Balance in 2021

After being born and raised in South Dakota, Serah attended the University of Minnesota and graduated with honors from the school of Psychology, minoring in American Indian Studies. Her hospitality career began in 2000 at The Saint Paul Hotel, a historic luxury full-service property in downtown St. Paul, MN, where she served as the Manager, Assistant Director, and Director of Human Resources. In 2009, she took on the additional role of Corporate Director of Talent and the Employee Experience for the management company of The Saint Paul Hotel, providing HR oversight for 2000 hotel and restaurant employees. She joined CSM as the Director of HR for The Depot complex in 2010 and was promoted to a Regional HR Director role in 2012. In 2014, she was appointed to a new position of Director, Talent Acquisition, and oversaw the recruitment efforts of all CSM business units until moving into her current role. She is now serving as the Senior Director of Human Resources for the InterContinental Hotel MSP in Minnesota. Serah was elected to the CHART Board of Directors in 2016 and has served as its President since July of 2019.

Serah earned her SPHR designation in 2012, and enjoys writing for Hotel Management Magazine, an opportunity she was given through involvement in CHART. Serah is a curriculum consultant for the hospitality programs at two local colleges and on the employer advisory board for several employment agencies in the Twin Cities.

Outside of hospitality training, Serah is most passionate about being a mom, exploring the world with her son and working to improve society through volunteerism and advocacy. Serah has served on the board for YouthLink in Minneapolis and continues to be an advocate for homeless youth and mental health awareness. In 2015, she co-founded Green Ray Entertainment, a movie production company focusing on documentaries and family films. An adventurous spirit, Serah can sometimes be found jumping out of airplanes, walking on fire or horseback riding in Iceland. She is incredibly grateful for the many personal and professional ways CHART has influenced and enriched her life.

With over 25 years in the restaurant industry, Dave has a wealth of experience and knowledge in Training and Operations. As National Director of Training and Development he is responsible for a talented team that delivers training to Little Caesars Stores, Franchisees, Corporate Colleagues as well as Blueline Distribution.

A leading public policy advocate on the national stage, Patrick is one of the people working to make Sacramento the “Farm-to-Fork” capital of the country. The eclectic culinary creations at Mulvaney’s B&L are a direct reflection of his diverse background, which includes a European apprenticeship and experience in top New York restaurants before falling in love with Sacramento—and its year-round growing season—when he moved here in 1991.

Patrick founded I Got Your Back with his wife, Bobbin Mulvaney, as a promise to work together to support their peers and reduce the stigma that surrounds mental health and related issues. Grief inspired the IGYB program after a sudden rash of suicides and overdoses in the restaurant industry hit Sacramento hard in late 2018 and early 2019. IGYB is converting grief and sadness into courage and optimism. I Got Your Back teaches employees to look for warning signs, creates acceptance and a safe environment to talk about personal crisis and provides access to resources for those struggling.