About
In 2023, a staggering $100B was lost due to ecommerce fraud with a notable spike in account takeovers. The financial risks are massive, and ecommerce companies need to adopt an "always-on" verification approach to simultaneously mitigate fraud risks and enhance customer engagement.

Drawing upon insights from the white paper, "Reduce friction and combat fraud in ecommerce," experts in ecommerce threats will dive into the most prevalent types of fraud now threatening online transactions, including promo abuse and account takeover attempts. And participants will come away with a plan to develop a strategic and technological framework that protects against these threats without disrupting the user experience, and actually increases acquisition.
Agenda
  • How new, sophisticated ecommerce fraud tactics are bypassing traditional security measures – and the impact this is having
  • Methods to counter these new threats effectively – without adding customer friction
  • How a nuanced, all-encompassing approach to secure customer acquisition, onboarding and retention mitigates fraud, enhances customer experience, and reinforces trust between customers and digital platforms.
Presenters
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Michael Lappin
Head of Solutions Engineering, Telesign
Michael has been in the security/cyber security and incident response/forensic investigation and security software space for more than 20 years.

He has been certified in endpoint security technologies and messaging security, as well as eDiscovery, Governance, Risk and Compliance. Michael has worked on the cutting edge of AI/machine learning as well as orchestrated automation since 2015.

He is a specialist in the psychology of presales and pursues technical closure every day. At Telesign he has the privilege of leading and supporting the Solutions Engineering team.
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Bart Goethals
Solutions Engineering Lead, Telesign
Bart Goethals has over two decades of experience in the telecommunications industry working on solutions for both the domestic and international market. His major focus has been on digitalization with a more recent shift to Digital Identity and Risk solutions. Thought leader and speaker on Identity Verification, KYC, Mobile Identity and Digital Communications. This with putting customer experience and security at the heart.
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