Susanne Bouma
Head of Customer Experience & Partnerships at Neste’s Renewable Products
Susanne is the Head of Customer Experience & Partnerships at Neste’s Renewable Products, the world's leading producer of renewable products, including sustainable aviation fuel (SAF). She leads a global team responsible for customer intelligence, experience and offer development, accelerating new solutions to move the needle on the uptake of renewables. She oversees Neste’s SAF Book & Claim solution to accelerate the Aviation net-zero target by working with corporates, cargo and other stakeholders.
Susanne brings together years of sustainability know-how, customer-centricity, a vision for change & leadership to execute. Prior to joining Neste, Susanne worked for the World Bank, at PricewaterhouseCoopers and the Rainforest Alliance, developing and commercialising new solutions that contribute to positive change in our evolving sustainability journey.