Test webinar (7 Dec)

Multi-vendor CX estates are more common than you might think, and their operational cost models are horrendous since they are built up over years of legacy and M&A.

How do you get out from under the ineffectiveness of these estates and develop an application strategy that enables fluid migrations, turning a disadvantage into advantage?

Blackchair and Coral Active can help you! We are partnering up to help CX centers rethink their strategy and whole approach to the migration question and processes, while radically improving CX performance.

Use our platforms to streamline migration, reduce costs, eliminate errors and improve FCR.

Sign up for our webinar to discover how you can use Blackchair and Coral Active platforms to get migration ready, as efficiently as possible.

----------------------------------------------------------

About Blackchair:

Blackhair has been helping contact centres gain detailed insight into their CX/UC applications to resolve issues and optimise migration using its platform-agnostic solution.

About Coral Active:

Coral Active helps contact centres improve their customer experience by providing automated and optimised user interfaces so CX agents can be more efficient while improving service quality.