COVID-19 Grocery Shopping Update: Fresh Insights and Implications for Retailers

About This Webinar

COVID-19 is changing the way many Americans shop for groceries today, driving a surge in online orders for delivery and pickup grocery services. This elevated demand has stressed supply chains, disrupted retail operations, and affected the customers' shopping experiences. And, while grocers work hard to address the immediate issues, they also need to strengthen their omnichannel strategies and capabilities in order to thrive in the new normal.

The Brick Meets Click/Symphony RetailAI Online Grocery Shopping Survey conducted at the end of April 2020, in combination with other research from Brick Meets Click, documents how COVID-19 is impacting online grocery shopping in the US.

Learn what these insights mean along with guidance and perspective from Brick Meets Click and Symphony RetailAI.

Categories:

BUSINESS & FINANCE

Who can view: Everyone

Webinar Price: Free

Featured Presenters

Bill Bishop

Chief Architect & Co-Founder, Brick Meets Click

Bill is recognized as one of the retail food industry’s preeminent advisors, who’s been involved in research and consulting for several decades with a concentration on the new issues and developments impacting this business. He, and his team, provide thought leadership and support that help organizations successfully navigate the changing food retail landscape and leverage disruptive business innovations.

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David Bishop

Partner, Brick Meets Click

David leads Brick Meets Click’s consumer research, retailer benchmarking, and market forecasting programs while also working closely with grocers to improve results flowing from their omnichannel strategies. He’s the author of the 3 A’s growth framework that examines how shoppers and the markets are evolving relative to online grocery shopping while also serving as the basis of scoring how seamless shopping experiences are for specific retailers and/or services.

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Kevin Sterneckert

Chief Marketing Officer, Symphony RetailAI

Kevin brings more than 25 years of comprehensive industry experience and a keen understanding of retail, manufacturing and logistics challenges gained through merchandising and operations roles at HEB, Walmart Supercenters, and ShopRite as well as Gartner, JDA, Oracle, and Predictix (an Infor Company). Kevin focuses on helping industry leaders understand and realize the full potential of AI, IoT, big data, and technologies of the future that create excellence in the retail grocery value chain.

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Hosted By

Brick Meets Click

Brick Meets Click is a strategic advisory firm that focuses on how digital technology and new competitors are changing food marketing and sales.

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