Antoinette Abboud is the Director of Customer Success for Levelset, a management and payment startup for contractors in construction. She started as an early employee of Levelset, joining in 2014 as employee #22 for the company and employee #1 for Customer Success. She currently leads the Account Management, Customer Training & Onboarding, Customer Support, and Professional Service teams with over 50 team members across the globe.

Matt Sellers is the Director of Customer Success at CallRail, a call tracking and marketing analytics software. Leading one of Atlanta, Georgia's fastest growing SaaS companies, Matt is responsible for leading and growing the Customer Success function while delivering first-class customer experience to the CallRail's users.

Sam Schneider is the VP of Client Success at Bloomfire, a knowledge sharing platform designed to capture, share, and grow knowledge that already exists within an organization. Her department is responsible for onboarding, support, services, and retention of Bloomfire’s customers. Sam has over 16 years of experience in consulting, product management, and leading customer success teams.