Learning Lessons from COVID-19 and Planning for the Future

COVID-19 has posed many challenges. The webinar will explore what we have learned to support a robust framework and continuous improvement within social care settings.

To ensure positive outcomes for people using services, providers must have a framework that supports the ability to identify, plan and implement improvements. COVID-19 has shaken up how services are delivered.

This webinar is an opportunity to pause and reflect on what we have learned from the pandemic, its impact on quality and safety and how that learning can be applied going forward.

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