Driving Loyalty: How to Generate Positive Customer Sentiment in 2023
Recorded
Wednesday, January 11, 2023 · 2:00 p.m.
ABOUT THIS WEBINAR
In a world where everyone has endless information at their fingertips, building brand loyalty is harder than ever. With every flaw put under the microscope, the good your brand does is easily ignored. To win consumer trust, brands must become more empathetic to their customers, more passionate about their products, and more focused on information and data than ever before. Join our panel of experts as they discuss the state of brand loyalty in 2023. Specifically, we will discuss:
• Predictions and insights into what new opportunities and pitfalls await your brand's reputation in 2023.
• New methods to adopt a more empathetic, customer-centric approach to your brand and product strategies.
• Learn how top brands are using to data to get closer to their customers and build long-lasting relationships.
• And, as always, we will take your questions and comments!
SPEAKERS:
• Sabrina Cherubini, SVP Brand & Digital, Hanky Panky
• Elias Soussou, Senior Director, Global Consumer & Market Insights, FGX International (EssilorLuxottica)
• Jason Nickel, SVP Marketing, Ten Thousand
• Gautam Kanumuru, Co-Founder/CEO at Yogi
• Moderated by Allan Dick, Co-Founder, CommerceNext