During the recent period of Level 3 restrictions, Theo has continued operating at both Malvern Endodontics in Armadale and MidWestern Dental Specialists in Ballarat, treating emergency cases involving patients with endodontic pain and infection. Both practices have implemented enhanced screening and precautions, from the triaging of patients prior to their appointments to the management when patients present at the practices, and these measures are based on the best-available evidence and expert recommendations.