About
A customer-centric culture starts at the core of a company. And it’s CS leaders’ job to represent your clients to your Board in a data-driven manner for alignment between the board, the rest of the C-Suite, and well – the entire company. Because without it, you can’t build a truly customer-centric organization.

Join us on Thursday, Oct 28, 2021 at 12pm ET for the Halloween edition of our monthly webinar where Nick Mehta, CEO at Gainsight, and Kellie Capote, CCO at Gainsight, reveal all the tricks you need to get the board to see through the lens of the customer.

You don’t want to miss this one! Register now to join us on Thursday, Oct 28, 2021 at 12 pm ET (6 pm CET).
Agenda
  • Why Customer Success matters to the board, and why VPs of CS shouldn’t be scared to present.
  • How do you leave them excited after your presentation?
  • What you should talk about: from operations to ARR load.
  • How to create a data-driven narrative.
  • The metrics your board cares about, and the metrics you should make them care about.
  • Being a true partner to your leadership team, and the board.
  • And of course, we’ll conclude the session with a Q&A.
Presenters
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Remco de Vries
VP of Marketing
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Nick Mehta
CEO at Gainsight
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Kellie Capote
CCO at Gainsight
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