About This Webinar
Are you ready to transform the way you connect with your customers and keep them engaged with your brand in 2025?

Join us for our next “Real Stories, Real Success” chat with Cleide Cardoso, CRM and Loyalty Manager at Skin Rocks by Caroline Hirons, as we dive into the art of building meaningful customer relationships and cultivating brand loyalty.

Agenda:
☐ Interview (40 mins): Discover how Skin Rocks has crafted a loyal community through personalized experiences, data-driven strategies, and innovative loyalty programs. Hear actionable tips and real-world insights directly from the expert behind their success.
☐ Q&A (20 mins): Got questions? This is your chance to ask our guest speaker about creating long-lasting customer connections, enhancing loyalty, and driving growth for your brand.
Whether you're a marketer, entrepreneur, or someone passionate about customer engagement, this event will provide valuable strategies to elevate your approach to CRM and loyalty.

✨ Don’t miss this opportunity to learn how Skin Rocks turns customers into lifelong brand advocates!
Presenter
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    Cleide Cardoso
    CRM & Loyalty Manager
    Cleide began her career in B2B marketing on the film side of television, which provided me with hands-on experience in customer-focused marketing and a deep understanding of the intricacies of email marketing. She made a transition to the e-commerce sector to pursue my passion for beauty and technology when she joined Afrocenchix, a natural haircare company, as an E-commerce and Digital Marketing Executive. In this role, Cleide developed her expertise in customer experience, technology tools, and data analytics. Cleide's passion for building meaningful connections with customers naturally led her to their current position as CRM and Loyalty Manager at Skin Rocks, where she focuses on fostering long-term relationships with customers.
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