WEBINAR DETAILS
  • About
    Join CX Today's Rob Scott and Five9's Chief Technology Officer and Head of AI, Jonathan Rosenberg, in an interactive webinar on May 25th as they explore the challenges and opportunities facing contact centers in 2023. With changing consumer engagement patterns and the rise of new communication channels, it's more important than ever to adopt an AI-powered strategy to stay competitive.

    This webinar will provide valuable insights into getting started with AI in the contact center and key considerations when balancing people and technology. You'll also hear about the latest trends in AI, including ChatGPT and generative AI. Don't miss out on this opportunity to plot your AI-powered contact center strategy and set key milestones for success. Register now to secure your spot!
  • Duration
    1 hour
  • Price
    Free
  • Language
    English
  • OPEN TO
    Everyone
  • Dial-in available
    (listen only)
    Not available.
FEATURED PRESENTERS
  • Webinar hosting presenter

    Jonathan Rosenberg

    CTO and Head of AI at Five9
    Jonathan Rosenberg is the Chief Technology Officer and head of AI at Five9. Jonathan has dedicated his career to transforming the telecommunications industry and joins Five9 from Cisco where he was CTO for the Collaboration Technology Group (CTG)....
    Full Profile
  • Webinar hosting presenter Rob Scott

    Rob Scott

    Publisher, CX Today
    Rob Scott is the Founder and Publisher of CX Today, a global platform specializing in customer experience news and insights, covering world leading vendors, trending topics and key technologies including contact center, CRM, AI, Workforce...
    Full Profile
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