Hear from Koenig & Bauer, the oldest printing press manufacturer in the world, as they discuss how they’re providing their customers with a differentiated and world-class service through AR-powered remote visual support. Thomas Goecke, Head of Digitalization & Marketing at Koenig & Bauer, speaks to our team at the latest SightCall & Copperberg roundtable, and showcases the ways in which AR-powered remote visual support is enabling the business to increase first-time fix rates, decrease machine resolution times and deliver a service that helps the organization maintain their place as industry leaders.