Learn how to use the new telehealth back office functionality which features a waiting room, internal chat, and screen sharing capability.
Agenda
Navigating the back office
Wait Room workflow
Copay collection
Patient QuickVite and Website Join Code
Internal practice chat
Presenter
Josh Reiss
Trainer
Josh graduated from Wilmington University with a bachelor's degree in marketing. He joins ICANotes with seven years of customer service and technical support experience, most recently in a technical role with DrFirst. He enjoys customer service and is passionate about helping people and problem-solving.