The Future of EMS Software: AI Breakthroughs, Mobile Technology & Interoperability

First Due Solutions Consultant Mike Gority has been in Fire/EMS for 30 years, first as a career Firefighter/Paramedic in the Tampa Bay area of Florida, then later EMS on the Oregon Coast. Mike is a field-tested expert in the areas of data management and analysis, operations and training, GIS education, and Fire/EMS Software in general.

Jeff Dulin is the Strategic Advisor for National & Global Programs for the International Association of Fire Chiefs. Jeff also oversees several of the IAFC’s GIS Projects where he works on programs that collect, analyze and disseminate information. In this role, Jeff oversees all Technology Research Projects and data development tools for use prior to and during disasters. Jeff Works closely with State, Local, and Federal partners in the GIS arena to help bring real-time data sharing from the field to decision-makers. Jeff has been very active in the disaster response arena deploying to dozens of national disasters as part of Incident Management Teams and was the Deputy Operations Chief for the 2012 Democratic National Convention in Charlotte, NC.

Prior to the IAFC, Jeff retired as the Deputy Chief of the Charlotte Fire Department after 33 years where he served as a Deputy Chief for the last 14 years over the Communications, Training, EM / Homeland Security, and Special Operations Divisions. Jeff has spoken Nationally and Internationally on Disaster and Homeland Security and Emergency Management issues. Jeff serves on three Federal Committees overseeing National Standards for Homeland Security, Emergency Management, and Active Shooter Events. Jeff holds a BA in Fire Administration from the University of Maryland and is a Graduate of the Naval Postgraduate School with a Master's in Homeland Defense and National Security. Jeff has presented Internationally in the UK, EU, Australia, and the Middle East for many years.

Kevin Joles serves as the EMS Division Chief of the City of Olathe Fire Department. Before his position as in Olathe, Kansas, Kevin was the Division Chief of EMS for Lawrence-Douglas County Fire Medical (KS), where he oversaw EMS Operations for the County. Kevin also chairs the EMS Section of the International Association of Fire Chiefs (IAFC). In his 26 years in emergency services, Kevin has found a passion for superior prehospital clinical care within the departments he has worked with. Kevin’s progressive mentality has him spearheading new initiatives for cardiac arrest and working diligently to achieve the department's International Accreditation status (CPSE) and an ISO 1 rating.