WEBINAR DETAILS
  • About
    Customer loyalty isn’t what it used to be. The old model of rewarding repeat purchases and referrals is no longer enough to keep your customers engaged. Growing your business means rethinking your approach to meet the needs of a digital world. What do customers value now? How have their needs changed? Why should they keep using your business over its competition?

    In this webinar, small business expert Carol Roth is unlocking answers and sharing actions to transform your customer relationships. We’ll walk through the steps for creating modern, data-driven programs that motivate customers to stay loyal and spend more.
  • Agenda
    • The key drivers of customer loyalty in the digital age
    • A blueprint for building a customer loyalty program that is personalized and value-driven
    • Tactics for leveraging customer data and feedback to improve your products and services
    • Use customer loyalty as a competitive advantage and a growth engine
  • Dial-in Number
    Please register for this Webinar to view the dial-in info.
FEATURED PRESENTERS
  • Webinar hosting presenter

    Cameron Nakashima

    Media Engagement and Digital Campaigns Manager at BBB
    Cameron Nakashima uses his marketing background and on-camera experience to enhance BBB’s media presence and foster trust in the marketplace. As a Media Engagement and Digital Campaigns Manager, he appreciates bold choices and big stories. Cameron...
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  • Webinar hosting presenter

    Carol Roth

    Small Business Expert, Bestselling Author and Entrepreneur
    Carol Roth is a “recovering” investment banker, entrepreneur, TV pundit, host, speaker, economic, business, and financial commentator, content developer, and two-time New York Times bestselling author. Her books include “The Entrepreneur...
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