The 4th industrial revolution is upon us. What really counts in a world of robotics, artificial intelligence, blockchain, nanotechnology, quantum computing, biotechnology, The Internet of Things, 3D printing and autonomous vehicles? The World Economic Forum lists a service orientation as one of the top 10 key skills everyone needs. Come find out what this means? What we do to develop one if it is not natural to us and how this will improve what these changes mean to the quality of life in the world.