Chief Business Development Officer, ServiceChannel
Bio
Sid Shetty is ServiceChannel’s Chief Business Development Officer. Over the past 15 years, Sid has held various leadership positions at ServiceChannel, managing cross functional teams in key areas of the business including Operations, Business Intelligence, Global Services and Marketplace Strategy.
Sid is considered an industry thought leader with deep relationships across brands and currently serves on the Board of Directors of ConnexFM. He is also the host of the Industry podcast “Elevating Brick and Mortar”, where he interviews industry leaders across facilities, operations and procurement to understand how world class brands deliver a consistent and compelling customer experience, driving brand performance.