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Name
Anne Jones
Title
Web Officer, Hinckley & Bosworth Borough Council
Bio
As Website Officer at Hinckley & Bosworth Borough Council, Anne has over 15 years’ experience in running the council website, delivering services online to residents, businesses and visitors. She is passionate about simple and accessible website design, ensuring services and information is opened up all visitors to the website.

The first point of contact for the website, her role includes:
· Setting standards and writing guidelines for content editors, based on current best practice, including WCAG 2.1, Plain English and SEO
· Overseeing content published on the website
· Training and supporting staff in all aspects of web publishing, including Word, Excel and PDF accessibility
· Leading on website upgrades
· Working with a small team to determine new website functionality, improve existing online processes and design new, end-to-end online processes, moving services to the online channel
· Carrying out user testing with members of the community, analysing results and implementing changes where required
· Working with third party suppliers to the website: ensuring coherent branding, improving user journeys, and highlighting accessibility issues

Hinckley & Bosworth Borough Council has partnered with Jadu, to provide their CMS and corporate website, since 2010.