Modern healthcare consumers expect their online experience to be simple, beautiful, and intuitive. But few insurance companies actually provide this kind of member experience. When it comes to user experience design, our industry is lagging behind.

At Flume Health, we’re doing things differently.

Join the Flume marketing team for a casual discussion with David Frey, Flume’s Senior Front-End Engineer, about what it looks like to upgrade the insurance user experience.

We’ll talk about:
* Designing a member portal that makes it easy for members to do the things they need to do
* Driving higher engagement by contacting members at the right place, at the right time
* Design and communication principles for building trust among members