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User Research & Testing in Lockdown

Friday, May 15, 2020 · 10:15 a.m.  |  London (GMT +1:00)

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Lockdown and social distancing has introduced new challenges in how we live and work together. This is particularly evident when attempting to conduct research and concept testing with end users.
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Presenters
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Jessica Jones
Head of Digital Communications, Westminster City Council
Jess Jones is head of digital communications at Westminster City Council, living in Waltham Forest in north-east London. Prior to working in local government communications she specialised in global online campaigning at World Animal Protection, developed commercial content for The Natural History Museum, and worked in digital fundraising at UK's childrens charity, Barnardo’s. Jess is also a writer who started her career a journalist before moving into digital comms.
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Nick Hill
Host, LocalGovDigital LOCKDOWN
Creator of Public Sector Forums, #channelshiftcamp, Public Sector Customer Services Forum & Event Maker @ LocalGovDigital
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Will Richards
Head of User Experience, Zoocha
Will is a user experience designer with 20 years experience in the digital industry. Working for Zoocha he leads user research, interaction design, and UX strategy across public sector, not for profit and ecommerce projects.

Prior to Zoocha, Will worked for companies developing apps, websites, interactive media, immersive environments and digital installations.
About
Lockdown and social distancing has introduced new challenges in how we live and work together. This is particularly evident when attempting to conduct research and concept testing with end users.

This workshop will explore some of the solutions to these challenges including:
● Recruiting research candidates
● Conducting meaningful research and testing
● Reaching lower digital skill users
● Effective collaborative analysis via video conference

Join our collaborative workshop to hear real examples of ‘research under lockdown’ and share your thoughts and ideas on how these challenges and learnings will shape research and user testing in future
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