Exploring the Why: How Consumer Psychology Impacts your Brand

What are consumers looking for in a post-Covid world? How will their experiences of the pandemic change the way they shop? How can you create a great experience for customers going forward?

Taking us through the key impacts to consumers in this vital session, join leading consumer psychologist Kate Nightingale to understand what the new opportunities are.

With many of us confined to our homes, online shopping replacing much of the physical experience, and a lack of occasions to buy for, the retail industry coming out of this crisis will be very different. This session explores the human side to those changes and how you can ensure your brand is ready.

Speaker: Kate Nightingale, Head Consumer Psychologist and Founder, Style Psychology