About
In this webinar, we're joined by Scott Baldwin, Community Lead & Product Evangelist at Productboard, to discuss what it means to be customer-centric, how you can build customer-centric products, and why treating your community as a product is gaining in popularity.

We'll dive deeper into community as we'll talk about the importance of giving customers a place to share their feedback and how you can prioritize feedback for your product roadmap.

Grab your spot and join us on Tuesday, June 29 at 12 pm EST/6 pm CET to discover how you can build a more customer-centric product with the help of your customer community and Productboard.
Agenda
  • What does it mean to be customer-centric?
  • What are the challenges with building a customer-centric product in B2B SaaS?
  • How can you use your customer community for customer feedback and product insights?
  • How do you prioritize feature requests?
  • Why should you treat your community as a product?
  • + A look at our newly launched Productboard integration!
Presenters
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Daniel Boon
Product Manager leading Activation, Integrations, and Reporting at inSided. Passionate about community and collaborating with customers to deliver impactful solutions.
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Scott Baldwin
Community Lead & Product Evangelist at Productboard
Scott is the Community Lead and Product Evangelist at Productboard. He’s a product management leader and a long-time member of the Vancouver (Canada) product community with 20+ years of experience building successful products and previously led product teams in EdTech, FinTech and Media at Thinkific, Finning Digital, Central 1 Credit Union, Inovera Solutions, and Blue Zone Entertainment.
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