0:00:24 - Code Enforcement
- Creating a new case, using case templates, property search, and parcel map.

0:08:22 - Case Management
- Managing cases by adding violations, activities, fees, payments, letters, and uploading files.

0:09:26 - Adding Violations
- Adding violations to a case and choosing important ones for the specific situation.

0:10:29 - Adding Activities
- Documenting activities such as warnings, scheduling letters, reviewing complaints, and conducting inspections.

0:13:58 - Adding Fees
- Adding fees based on hourly rates or specific variables for code enforcement purposes.

0:13:58 - Documenting Payments
- Documenting payments made by individuals, including fees associated with the case.

0:15:46 - Adding Letters
- Adding letters to a case, including the option to upload pictures for visual proof.

0:16:24 - Letter Management
- Managing letters and adding pictures.

0:17:56 - Picture Management
- Resetting and replacing pictures in a letter or document.

0:18:18 - Resetting Pictures
- Resetting and changing pictures associated with a case to accurately reflect the violations.

0:18:24 - Animal Control
- Discussing the issue of dangerous animals in the community and the need to address this problem.

0:18:24 - Customization
- Customizing the list of violations and activities according to the user's needs.

0:19:59 - Saving Changes
- Advising to save changes regularly to avoid frustration and potential loss of entered information.

0:20:07 - Dashboard Customization
- Customizing the activity dashboard according to user preferences.

0:20:12 - Activity Dashboard
- Introduction to the activity dashboard feature in the iWorQ System.

0:20:12 - Using the Activity Dashboard
- Using the activity dashboard to track and manage the progress of activities related to a case.

0:24:30 - Calendar Settings
- Customizing the calendar view and appearance, including assigning different colors to different individuals.

0:24:42 - Calendar Integration
- Mentioning the ability to export the calendar to Outlook and Google.

0:26:34 - Feature Customization
- Discussing the ability to change and customize different segments and features within a software program.

0:27:08 - Activity Types
- Discussing the options and customization of activity types in the system.

0:27:08 - Adding Items
- Adding items to a specific category within the software, such as adding items to an inspection list.

0:27:08 - Item Management
- Explaining how to add and remove items within activity types.

0:28:01 - Deleting Items
- Discussing the process of deleting items from a category and the restrictions that may apply if the item is attached to a record.

0:28:57 - Activity Status
- Alluding to the feature of categorizing activities based on their status.

0:28:57 - Record Safety Net
- Mentioning the system's safety net that prevents the deletion of activity types if they are attached to existing records.

0:29:53 - Workflows
- Briefly mentioning the optional feature of workflows, which can be added to templates or individual records to define a sequence of activities.

0:32:30 - Reports
- Introduction to the reports feature in the software, where users can generate different types of reports based on their needs.

0:32:35 - Scheduled Reports
- Mentioning the additional cost feature of scheduled reports, which allows users to automate the generation of reports on a regular basis.

0:33:51 - Report Customization
- Explaining how users can customize the columns and grouping options in their reports, choosing specific fields and arranging them as desired.

0:35:38 - Saved Reports
- How to save and run reports with specific search criteria and print them in different file formats.

0:40:08 - Calendar Integration
- Discussing the separation of calendars between code enforcement and permitting modules and how to combine them using external tools like Google or Outlook.

0:41:03 - Violation Language Updates
- Managing changes in violation language without affecting the history of past cases.

0:45:16 - Lock Letters
- Enabling the lock letter feature to manipulate and lock information in a letter.

0:46:37 - Adding Logo and Contact Information
- Editing the form to add a town logo and contact information in letters or case views.

0:48:09 - Multiple Pictures per Page
- Including multiple pictures in letters, with the text on one section and the pictures on subsequent pages.

0:48:50 - Pre-filling Case Information
- Setting up a new case to pre-fill information from the property tab and using case information to pre-fill letters.

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If you have any questions, please contact our support team.
(888)655-1259 | support@iworq.com

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Interested in adding Code Enforcement Software to your iWorQ account?
Request a demo.
https://iworq.com/systems/code-enforcement-software/#demo
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