2023 TextMyGov for Public Works + iWorQ Integration

0:00:45 - TextMyGov
- Overview of TextMyGov platform and integration with iWorQ.

0:03:21 - Interactive Demonstration
- Demonstration of interactive features, including automated responses.

0:05:04 - Service Setup
- Explanation of setting up the reporting service.

0:06:45 - Reporting Issues
- How to report and track issues in public works.

0:13:45 - Service Integration
- Integration of reporting service with iWorQ.

0:14:41 - Integration with iWorQ
- Integration details and staff notifications.

0:15:05 - Notifications
- Pushing information to residents using notification feature.

0:18:06 - Integrating TextMyGov
- Streamlined communication with citizens.

0:18:24 - Notification
- Types of notifications and targeting specific audiences.

0:18:26 - Types of notifications
- Different notification types and uses.

0:19:00 - Streamlined communication
- Making communication easier between citizens and the city.

0:20:07 - Marketing support
- Support for promoting TextMyGov to residents.

0:20:44 - Examples of successful implementations
- Real examples of successful usage.

0:21:42 - Adding attachments to messages
- Attaching files to messages.

0:22:08 - Advertising the service to citizens
- Methods for advertising the service.

0:23:45 - Entering email addresses in the flow setup
- Setting up email notifications.

0:24:21 - Video tutorials for customers
- Accessing video marketing materials.

0:25:00 - Enhanced Media Kit
- Detailed Media Kit with marketing resources.

0:25:45 - Reporting and data extraction
- Reporting capabilities and data extraction options.

0:26:26 - Types of notifications
- Various types of notifications.

0:27:00 - One Response Words and Trigger Words
- Explanation of trigger keywords for automated responses.

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For the best webinar experience, view it in Google Chrome.

If you have any questions, please contact our support team.

-Contact iWorQ at (888)655-1259 | support@iworq.com

-Contact TextMyGov at (435)787-7222 | support@textmygov.com