2024 Guest Speaker: Tara Manning, Animal Shelter Manager
at City of Truth or Consequences, NM

A client since January 2023, the Truth or Consequences Animal Shelter uses iWorQ’s Code Enforcement Software to track the types of animals in the shelter, monthly adoptions, which pets are spayed/neutered, and more.

With her old system, it would take Manning up to eight hours to run her monthly reports. Now, with iWorQ, running monthly reports takes 10 minutes.

“It makes your life so much easier,” she said. “It flows easily and allows me to focus more on the animals and the customers, not the computer.”

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Video Outline
00:00 - Introducing Tara Manning, Animal Shelter Manager at Truth or Consequences, NM

00:51 - Tara shares her background and passion for working at the Truth or Consequences Animal Shelter.

01:48 - Tara shares what her processes were like before iWorQ

03:27 - How iWorQ transformed the shelter’s operational challenges into efficient, streamlined processes.

03:59 - Tara discusses the decision to switch to iWorQ and the immediate impacts it had on simplifying staff workflows.

07:04 - New hires using the software.

12:18 - Working with other departments in the city.

14:01 - Tara brings in a kitten.

15:08 - Using iWorQ outside of the office from a mobile device.

15:58 - A look at the unique number of animals the shelter cares for and how iWorQ helps with tracking and adoptions.

18:58 - Progress toward becoming a no-kill facility—highlighting their incredible save rate.

20:51 - Tara shares insights on what she tracks within the system and how it helps her propel with her career. (Having details ready for commissioners).

24:12 - Tara shares more insight on the system she had before, and how iWorQ has made her job easier.

26:02 - Tara shares what applications she uses

27:16 - Simplifying letters, documents, and receipts. Having a receipt to break down charges, and having a professional contract to represent their agency

29:08 - Tara Shares her screen to show her dashboard setup.
-Insights on setup, tracking, customization, and field list options

33:00 - Initiating a New Case.

35:07 - Tracking medical cases and Important details

36:41 - Quarantine Tracking

38:27 - Reports

40:03 - Officers using the software. Searching for microchips and viewing animal history.

41:28 - Notification Alerts, Activity Dashboard.

43:12 - Tara shares her love and passion for animal sheltering

44:02 - Tara shares an inspiring wrap-up of shelter success stories.

45:56 - Tara provides closing thoughts on the impact iWorQ has had on her work and the shelter’s community relationships.

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