Did you know that 79% of consumers would switch to a different brand if they offered a better customer experience? Now, think about it: what if that better customer experience they discovered was yours?
In this training, we'll walk through how to use the Klaviyo Customer Hub - a signed-in customer experience for your online store that enhances interactions across multiple touchpoints. With Customer Hub, you can incentivize signed-in shopping, provide better customer support, drive revenue with dynamic offers and personalized product recommendations, and simplify the post-purchase experience, from starting a return to managing a subscription. It's like the most helpful in-store sales assistant in the world just landed on your website, ready to help your customers.
The best part? The fully customizable hub requires absolutely no coding or development hours. You can set it up by yourself in just a few clicks. Join this training to do it side-by-side with a Klaviyo expert!
Attend this training if: you're an entrepreneur, marketer, or ecommerce manager with a Shopify website in English who wants to elevate your customer experience and improve customer support.
Please note that registration for this training will close 24 hours in advance. This will allow the Klaviyo team sufficient time to add you to the beta experience of Customer Hub.
In this session, we will learn how to:
- Enable Customer Hub on Shopify and in Klaviyo
- Personalize Customer Hub to meet your business' own unique use cases
- Use web chat to provide tailored support to customers
Customer Hub is a part of Klaviyo Service and access to the beta for this product is being rolled out gradually. If you do not already have access to the beta, registering for this training will submit a request for you to join the beta. (Registration for this training will close 24 hours in advance, to give the Klaviyo team time to add you to the beta.)
Participation in this beta is only currently available to those on a paid Klaviyo email plan, who operate an English-language Shopify online store.
While this product remains in beta, functionality is not complete, and will be subject to change frequently throughout the beta period. By enabling Customer Hub through the onboarding workflow, you agree to the beta terms and conditions. While this feature is free during the beta period, it will be sold separately upon launch to general availability.
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Senior Customer Education SpecialistWorking out, sparkling water, and feeling the energy of our attendees are just a few of my favorite things. -
Senior Customer Education SpecialistAvid yogi, amateur hiker, and dedicated foster dog mom. I love teaching, learning, and connecting with passionate people! -
Customer Education SpecialistNature enthusiast, dog mama, and Texas native. I love inspiring and supporting customers towards reaching their business goals! -
Senior Customer Education SpecialistCat mom. Passionate about enhancing Klaviyo's tools and improve your experience and customer interactions! -
Customer Education SpecialistBeach-loving Aussie. Avid reader and food enthusiast. I love empowering people to take their businesses (and revenue!) to new heights.
