The Challenges and Myths of Current Operating Models

About This Webinar

There are a number of approaches to laboratory support services, but it can be difficult to choose the right one for your lab. Instrumentation is the lab’s most important tangible asset, other than its personnel. From its history of dependence on manufacturers, to the insurance/service consolidation models, to developing in-house service capabilities, it is important to understand why some things work and some don’t; why some models are inherently problematic; and how critical it is to understand the dynamics, economics, and consequences of a support services system in order to get it right.

Learn how to develop a comprehensive, harmonized plan that is tailored to the operating profile of your laboratory, in order to provide a foundation for a comprehensive approach to how your laboratory's assets should be properly managed. Understand how to conduct a proper analysis of your lab, volumes and sample workflows, and instrumentation efficiency evaluation, in order to fully understand the “operational profile” of your lab. Discover the ways that a management plan can benefit labs of all sizes, and plan out the questions to ask when selecting a system for your facility.

Featured Presenters

Ted Palashis

President, Overbrook Support Services

Ted Palashis, president of Overbrook Support Services, has been providing integrated laboratory support services for over 20 years. Prior to founding Overbrook, Ted held managerial and executive positions in the hotel and hospitality industry in Europe and US including Fidelity Capital, Hyatt Hotels, and Universal Hotels. Ted also founded a number of other entrepreneurial firms, focusing on customer services and the procurement of capital equipment prior to Overbrook. He attended Boston University and has participated with various education-oriented programs—Northeastern University Internship Program, MassWIT, TEC—The Education Cooperative, Boston Police Community Outreach, and North Shore InnoVentures. Outside the office, Ted is an active member of Entrepreneurs' Organization (EO), a global network of business entrepreneurs, and is vice president of the Board of Directors of Hyde Park (Boston) Main Streets. In his spare time, he is involved in the local Boston music community.

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