How does your online customer find the products they want on your site and how do you make sure that they find them fast?
Out of all online eCommerce shoppers on the internet today, 1/3 of them use the internal site search (Econsultancy). It is also hard to believe that conversion rates double from people who used on-site search (Conversion XL). Think about this- say your customer types “sock athletic” into the search. Will they get results for “athletic socks”? Don't require your customer to type the exact word (or have perfect spelling). In this webinar, we will help you learn how to prevent this major problem from happening on your site.
70% of eCommerce sites require users to search by the exact jargon for the product type the website uses. More shocking is 16% of the top-grossing websites don’t support the model number in search - even if it’s part of the product data page.
Join us during this informative webinar as we dive into the predictive search, symptom search, faceted search, and weighted search.