About
The Great British Switch Off has already begun, if you are not prepared then now is the time, get ready before it is too late.

Now is the time for you to be looking at future products which gives you the opportunity to analyse your current providers and decide if they are the right fit for your business. What do you want to be getting from your partnerships – just products or a full-service experience?

Join Zen’s experts as they talk through the very latest on the switch off, giving you more details on what is happening and when and how Zen supports Partners not only with reliable products at a great price but also with a safe pair of hands – delivering you an exceptional partner experience so you can deliver a great experience to your customers.

If you are not sure what your next steps are to get ready for the switch off, in particular when it comes to migrating your customers then Zen can help - we’ll take you through a brief migrations plan and show you just how easy it is with Zen.

5 KEY POINT DELEGATES WILL LEARN:
- What is the Great British Switch Off and what is happening and when.
- Everyone has the same information for the switch off but Zen will share what we are doing with it and how we are using our in house expertise to smoothen the transition from copper.
- Why they should chose Zen for partnership and particularly for their switch off migrations.
- What partner experience really means, why it is important and how Zen deliver a great experience.
- What the future looks like beyond 2025.

Presenters
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Nick Tiddy
Head of Business Development, Zen Internet
Nick has more than two decades’ experience working in the comms sector gaining valuable experience selling a variety of technologies into both public and private sectors, both directly and via the channel.
Nick joined Zen in 2017 as a Business Development Manager with a clear focus on Partner Acquisition. Today in his role as Head of Business Development, Nick is responsible for the development and delivery of new partnership strategy within Zen’s Partner Division.
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Mark Howarth
Head of Trading and Partner Experience, Zen Internet
Mark has been working in the telecoms industry for close on two decades joining Zen in 2017 as Channel Development Manager, Mark had responsibility for defining and leading Zen Partner’s learning strategy and supporting the division’s growth ambitions. Now in his role as Head of Trading and Partner Experience Mark is responsible for the design and delivery of the service experience strategy. This involves driving operational, technological and portfolio improvements for the benefit of Zen’s 700+ partners to ensure a consistently smooth end to end customer journey from point of sale through to in life management.
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Zen
Broadband Portfolio Manager, Zen Internet
Andrew has over 10 years experience of managing and improving product portfolios bringing this knowledge with him to head up the Broadband Product Team at Zen. Andrew is responsible for owning and delivering Zen’s broadband product including the commercial and strategic planning as well as development. With the focus being on delivering value and market leading broadband products to Zen’s partners and customers.
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Charlotte Hathway
Editor, Comms Business magazine
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