Buying spare parts from an OEM is rarely easy. Buyers complain that parts are often difficult to identify, catalogues are hard to navigate and the purchasing process is long and complicated.

This has real consequences for manufacturers as it drives buyers away – more than two-thirds of buyers say they prefer to go to third-party sellers to find and purchase their parts.

Not only is this costing manufacturers aftersales revenues, but it is also leading to a high frequency of ordering errors. It also inhibits customer engagement – damaging a business’s ability to build brand loyalty.

To overcome this challenge, leading global brands, including Lotus, Norton, Maeving and Allett, have worked with Partful to convert their CAD designs into interactive 3D parts catalogues.

The launch of Partful 2.0, however, is now automating this process. The platform is allowing all manufacturers to create exploding 3D models that make it easy for buyers to identify parts – enabling an intuitive and seamless digital buying experience.

To learn more, join our webinar. You’ll hear Partful’s Sam Burgess and Rob Butler explain how manufacturers can monetise their CAD designs and transform the aftersales experience by creating self-serve 3D parts platforms.