Webinar: Your Customer Wants More From You; Could An AI Strategy Keep Them Happy And Loyal? by OrbitalX Webinars

| London (GMT +1:00)

About This Webinar

AI is transforming the way businesses engage with customers, redefining expectations for personalisation, efficiency, and seamless interactions. In this webinar, we will explore how AI-powered technologies are reshaping the front end of business—enhancing customer journeys, automating engagement, and redefining the customer-facing dashboard.

This session is designed for executives and business leaders looking to stay ahead in the AI-driven customer experience revolution. It is NOT another webinar telling you how to use AI to deliver better internal efficiencies.

Don’t miss this opportunity to gain actionable insights to help increase business revenue through revolutionised customer experiences and future-proof your customer engagement strategy.

Agenda

How AI is transforming and redefining customer-facing dashboards into predictive, real-time decision-making tools
How AI is driving next-level personalisation in customer interactions
The role of AI-powered chatbots, virtual assistants, and automation in enhancing CX

Pawel Kaminski

Co-founder and CTO, Founder + Lightning

Pawel Kaminski is a skilled and experienced technology professional specialising in implementing business strategies through product and technical solutions that customers and staff love to use.

He has experience supporting and scaling businesses in diverse sectors, from brand-new ventures to FTSE 100 companies. He leverages his expertise in decision-making, obsession with achieving outcomes, and building high-performance teams, enabling startups and enterprises to achieve sustainable success in competitive environments.

Matt Jonns

Co-Founder and CEO, Founder + Lightning

Matt started his career in tech by digitising his family’s music business. After 8 years of ups, downs and everything in between, and a ton of learnings, Matt realised he could help business owners tackle their biggest business challenges with tech.

For the past decade, as Founder and CEO, Matt has led the Founder + Lightning Group. Matt believes technology is the number one differentiator in the business world, and that every business can use tech to improve productivity, revenue and provide better experiences for employees and customers.

Matt’s mission with F+L is to help businesses of all sizes keep up with the speed of technology and approach business challenges with an entrepreneurial mindset–with speed, agility and creativity.