A talk by Christine Itwaru. The early days of a product operations function involve a lot of testing, learning and iterating. But once the team has processes in place for VoC and release management and strong partnerships across the org, it’s time to add even more value. In this session with Pendo Sr. Director of Product Operations Christine Itwaru, you’ll learn three key areas to focus once things start humming in product ops.

In this session you’ll learn how to:
Shift from making process-oriented to data-driven decisions that impact the customer experience
Find opportunities to drive the product-led motion
Create a center of excellence for all things analytics and content