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About
This training will cover how to use tickets in Guest Feedback. The ticket system serves as a functional opportunity to connect your entire team to ensure you are providing an exceptional guest experience.
Agenda
  • How to set up tickets for positive and negative feedback
  • Managing the ticket system
  • User permission levels
Presenters
1698266488-fefbfc334b5f2823
Brent Sanders
Senior Customer Education Specialist, Revinate
Meet Brent, a seasoned professional with over 25 years of experience in the hospitality industry. Joining NAVIS in 2013, Brent’s firsthand experience with their products inspired him to become part of the team and share their vision with other clients. In 2018, he found his true calling in the Education department, where he thrives on training leaders and agents to effectively utilize Revinate solutions. Brent’s passion for teaching, continuous improvement, and the supportive environment at Revinate make it more than just a company—it’s a family.
S
Shirley Wang
Customer Education Specialist
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