FTA Customer Experience Webinar Series

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About This Series

The FTA Customer Experience Webinar Series will explore four topics to get any individual in your agency up to speed on the latest trends and information about customer/taxpayer experience. Join expert panelists from FTA member states for presentations that will leave you excited, energized, and ready to move your work forward!
Sessions in this Series
  • 1677692990-c9766521fd1507a4
    Tuesday, April 25 at 1:00pm ET
    Customer Experience: Developing a Customer Centric Approach to Tax Administration
  • 1677693079-c5b46aaa6c8ef248
    Tuesday, May 9 at 1:00pm ET
    The Inbound Customer Experience
  • 1677693137-90b48069136907ad
    Tuesday, May 23 at 1:00pm ET
    Customer Education and Outbound Services to Enhance Customer Experience
  • 1677693189-fc8430704c6b4229
    Tuesday, June 6 at 1:00pm ET
    Ensuring the Best Possible Customer Experience Possible for an Increasingly Diverse Population

Register today for the full series!

Register Now
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