With a full year of the Patient-Drive Groupings Model (PDGM) implementation and data collection now in the books, BlackTree Principal Nick Seabrook and SHP Vice President of Product Strategy Chris Attaya are taking another look at how the home care industry adapted to the myriad challenges of 2020. Using SHP’s robust, real-time provider data, they will examine how agencies actually performed under PDGM compared to expectations, plus explore the impact of the pandemic and trends throughout the year. Finally, they’ll delve into the story the data is telling regarding any behavior adjustments that occurred in PDGM’s year one.