Google the top 5 complaints people have with real estate agents. There's all kinds of different answers, but almost all of them tie back to one thing.
Communication.
If their gripe is they didn't feel like the agent did enough for them... that's probably because the agent didn't COMMUNICATE exactly what they are doing.
If the complaint is that the process wasn't smooth... well, that's also communication. Setting timelines and expectations up front.
Communication is the key to any relationship. And it's the key to getting more 5 star reviews and repeat customers.
So how do customers want to be communicated with?
The same way they order Door Dash, Amazon, or any other modern buying experience. They want the information, at their fingertips, whenever they want.
That means they don't want to have to call you for updates. Or wait for your call. Of course they want the ability to call you whenever—they just don't want that to be the only way they stay in the loop.
They want to click a button and know exactly what's going on in the transaction.
Enter the Sisu Client Portal.
A custom branded solution that ties in to exactly what your TC team is already doing—meaning it requires ZERO extra work for your team on each transaction.
All you've gotta do is set it up.
And that's what we're going to tackle in the Client Portal Playbook.
We've got a starter kit. We've got default templates we can copy into your account. We've got a playbook for getting this thing up and off the ground.
You'll get it all in this webinar, and if you take action, you'll have the client portal running in minutes.
Note: This is an interactive webinar. Participants will be able to share mic and camera so that we can collaborate directly and help you get client portal going as quickly as possible.