How To Create A Sales Process In The Startup & Small Business

This 30-min webinar is an introduction to technology in a small business and will help you choose right tools to grow your company using sales pipeline, web forms and CRM.

A sales process is a series of repeatable and defined steps taken by a salesperson to convert a prospective buyer from the early stage of awareness to an actual customer. Your goal, however, should be to follow a procedure that has proved to bring in sales opportunities and wins for your company.

Building a sales process is absolutely necessary to your company’s success, and is perhaps the most important thing you can do as a sales manager to impact your team’s ability to sell. To help give your sales team a distinct and effective path to follow, we have made this “how to create a sales process” from the ground up.

A great number of people mistakenly think that Customer Relationship Management (CRM) is just about using a tool to create the equivalent of a 21st Century Rolodex and some other think that their business is not big enough to use a CRM software.

Of course, they are both wrong. In reality, it is so much more than that. CRM is a comprehensive approach to interacting with prospects and customers; one that allows you to plan your sales process, track deals and provide highly personalised services throughout the customer journey. It also helps you with finding the most promising leads for your business and developing a huge customer base, which is two must-have essentials of any successful company.

My name is Reza and I am the senior customer experience manager within Smarty Software. I am working with small businesses like yours to help them achieve their ultimate business goals resulting in increased revenue and productivity.
So if you don't yet have a structured CRM approach for your business, or you have one in place but aren't take advantage of it to its full potential, here are my top 10 tips of using the power of CRM software to grow and prosper your business.

Who is this for?

Small business owners, coaches, trainers, consultants, holistic practitioners, franchisees, small retailers, solo and mompreneurs and tradesmen, interested in getting more sales using online marketing.

In this webinar, I will going to take you through how a CRM solution can adapt to your business needs without the need for any major computer knowledge and help you grow and prosper your business.

Here's what you'll learn:
• What is a CRM solution
• Which businesses need a CRM solution
• How to implement CRM within your business
• How to take advantage of its full potential