This 30-min webinar is an introduction to Smarty CRM. Demo aims to explore how the technology works in small business and will help you choose the right tools to grow your company using sales pipeline, web forms and CRM.

A great number of people mistakenly think that Customer Relationship Management (CRM) is just about using a tool to create the equivalent of a 21st Century Rolodex and some other things that their business is not big enough to use a CRM software.

Of course, they are both wrong. In reality, it is so much more than that. CRM is a comprehensive approach to interacting with prospects and customers; one that allows you to plan your sales process, track deals and provide highly personalised services throughout the customer journey. It also helps you with finding the most promising leads for your business and developing a huge customer base, which is two must-have essentials of any successful company.

My name is Reza and I am the senior customer experience manager within Smarty Software. I am working with small businesses like yours to help them achieve their ultimate business goals resulting in increased revenue and productivity.

In this webinar, I will be going to take you through how a Smarty CRM solution can adapt to your business needs without the need for any major computer knowledge and help you grow and prosper your business.

Here's what you'll learn:
•What is a CRM solution
•How Smarty can help
•Which businesses need a CRM solution
•How to implement CRM within your business
•How to take advantage of its full potential

Who is this for?
Small business owners, coaches, trainers, consultants, holistic practitioners, franchisees, small retailers, solo and mompreneurs and tradesmen, interested in getting more sales using online marketing.