About
Thank you to Pacific Barista Series for supporting the #ExpoWeekend Lectures!


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A lecture for supporting business and community leaders to utilize empathy in building a better understanding of their team or community, challenge assumptions and reject basic solutions for a more inclusive, diverse and culturally fit organization. Learn about the process that designers use to extract, teach, learn and apply knowledge: Design Thinking. Attendees will review human centered techniques and explore creativity tools to expand their ability to build the culture they want for themselves and their community.

Presented By:
Mansi Chokshi
Regional Community Director
Specialty Coffee Association
Presenter
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Mansi Chokshi
Regional Community Director
Mansi Chokshi joined the coffee industry in 2008 and is currently the SCA Regional Community Director supporting the professional communities of Barista Guild, Coffee Technicians Guild, LEAD Scholars, Re:co Fellows and North American Chapters of Canada and US. Mansi serves on the Board of Directors for the IWCA as the Co- Vice President and is responsible for fundraising and events. She’s passionate about community-building, fostering collaborative relationships and creative problem-solving while being respectful of all personalities/cultures, focusing on inclusivity and getting resourceful. Mansi is a proud mother to an active and inquisitive 6-year-old who calls her mama a “coffee-maker.”
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