About
In just two years, Gen AI has gone from novelty to necessity, reshaping how businesses operate. This webinar will explore how AI can enhance personalized customer journeys, boost internal efficiencies, and speed up problem resolution. But with these benefits comes the threat of AI-powered fraud, creating more sophisticated attacks. Join us to learn how to harness the power of AI while staying one step ahead of emerging risks.
Agenda
  • Opportunities for businesses with Gen AI: Enhancing personalized customer journeys, Boosting internal efficiencies, Accelerating problem resolution
  • The Growing Threat of AI-Driven Fraud
  • Understanding sophisticated attacks and their impact on businesses
  • Strategies for Fraud Prevention
  • How businesses can identify and stop AI-powered fraud
  • Q&A Session
Presenters
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Marcelo Sousa
Head of Product at Caf
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Mitch Trehan
Chief Compliance Officer at Allica Bank
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Ambreen Khasru
Global Head of Compliance at YouLend
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Mélisande Mual
Publisher and Managing Director at The Paypers
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