About
PSR shift in liability adds another dimension of complexity for financial institutions (FIs) combatting sophisticated APP fraud scams and new account fraud. Not only is it more challenging for FIs to protect themselves and customers, that liability shift could have deep revenue impact.

FIs must strengthen their fraud prevention measures now, because the PSR proposed regulations make them accountable for fraud—even if customers authorize payments.

Join our webinar “The Fraud Liability Shift: Is Your Firm Ready?” Fraud experts offer insights on how to protect your FI and customers and safeguard revenue.

Don't miss out on this opportunity to proactively strengthen your fraud prevention strategy before increased mule activity and shifts in liability affect your financial institution and customers.
Agenda
  • Proposed PSR changes will affect FIs and customers
  • Detecting and stopping money mule activity is key
  • Improving claims management will protect your FI
Presenters
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Robert Rendell
Global Head of Fraud Market Strategy & Fraud Prevention – Subject Matter Expert at NICE Actimize
Rob Rendell is Global Head of Fraud Market Strategy & Fraud Prevention, Subject Matter Expert. He brings 13 years of banking experience as a Fraud Practitioner. Before joining Actimize, Rob was a VP of Payment Solutions & Product SME at Feedzai. His career has been focused on payments, financial crimes, fraud, cyber vulnerabilities, and platform transformation. He’s held management roles at IBM, Citi, Bank of America, Wells Fargo, and legacy Wachovia. Rob brings his industry knowledge to further advance Actimize’s positioning as market leader in the space of Fraud and Financial Crime to combat ever-changing trends and threats.
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Robert Brooker
Head of Forensics and Fraud at PKF GM
Robert Brooker is Head of Forensics and Fraud within PKF GM and formerly Head of Fraud at Transport for London (“TfL”). He is an Accredited Counter Fraud Specialist (“ACFS”), Financial Investigation and Wicklander - Zulawski Non-Confrontational Interview Technique trained.
Robert has led disciplinary and criminal investigations, concerning Fraud, Bribery and Corruption, security breaches, cybercrime, intellectual property and procurement allegations. He has worked in the private, public and not for profit sector within fraud, bribery and corruption, in addition to Fraud Risk Management for over 20 years.
Robert is also Chair of the London Fraud Forum, a public/private partnership dedicated to best practice in preventing, detecting and investigating fraud, bribery and corruption. At the same time, he is a founding member of United Kingdom Identity Fraud Advisory, a social enterprise assisting victims of identity fraud to repair their identity.
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Conny Dorrestijn
Shiraz Partners [Moderator]
Named one of the ‘2021 Top Ten Voices in European Fintech’ Conny Dorrestijn has a focused career in innovation for the international financial technology sector, previously at Clear2Pay/FIS and as a Founding Partner at BankiFi. Today she is active across a range of fintech projects and roles. She is Chair of the Supervisory Board at Cobase and non-executive Director at the public fintech investment trust in the UK Augmentum Fintech plc, an Associate of the Digital Insurance Agenda (DIA), a mentor at TechStars Abn Amro, investor and a Global Innovation Awards Judge at BAI (US). She is a co-host/producer of the regular Fintech Cappuccino podcast.
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