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About This Webinar
In today's competitive e-commerce landscape, personalization is no longer a luxury; it's a necessity. Discover how to leverage data-driven insights to deliver tailored experiences that resonate with customers worldwide.

Hear firsthand from Le Col, a premium cycling apparel brand that achieved a 20%+ increase in average order value (AOV) and a 10% boost in customer engagement through targeted personalization.

Join us for this webinar where you'll:

  • Learn how personalization can boost AOV, click-through rates, and customer satisfaction, leading to increased engagement and loyalty.
  • Understand the importance of adaptability and cross-team collaboration in delivering personalized experiences that resonate with global audiences.
  • Discover how to harness data-driven insights to refine your personalization strategies and deliver ongoing value to your customers.


Whether you're a seasoned e-commerce professional or just starting out, this webinar will equip you with the tools and knowledge to deliver personalized experiences that drive growth, increase customer satisfaction, and outpace your competition.
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Andrei Gazdac
Senior Customer Engagement Manager, Crownpeak
Andrei Gazdac is a Senior Customer Engagement Manager at Crownpeak, with over three years experience empowering clients to unlock the full potential of Crownpeak’s solutions. Leveraging his expertise, Andrei drives the optimization of customer engagement, helps them enhance their shopper journey, and strategically guides clients in orchestrating impactful merchandising strategies to achieve their business goals.
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Marina Hernandez
eCommerce Manager, Le Col
As an eCommerce Manager at Le Col, Marina specializes in enhancing online experiences and optimizing customer journeys. Marina focuses on creating seamless interactions that drive engagement and conversions, using data-driven strategies to continually refine the shopping experience.
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