You’ve been able to leverage Hatch's targeting abilities this for creating granular Audiences and personalized outreach Campaigns, and now, you can use this for your AI Bots.
With the Train Your Bot feature, your Bot can come to the conversation ready with CRM information about that contact, which makes the experience even more tailored, saves the customer from having to repeat information, and gets to the desired outcome even faster.
In this webinar, Kristen McCormick (Hatch Head of Marketing) and Marie Raine (Hatch Account Manager) walk through how the Train Your Bot feature works, how to set it up, and answer questions on this feature and more. Watch it now!