2020 Grocery Digital Maturity Deep Dive: Commerce Leaders and Best Practices

Steve Paro is a product development and technology veteran with over 20 years experience in building retail supply chain, ecommerce and logistics software solutions. Steve is passionate about building enterprise technology products, made for people, that help businesses solve problems, add value and grow. After spending several years implementing traditional WMS based solutions to solve the problem of in-store eGrocery fulfillment, Steve knew there had to be a better way, and from that ShopperKit was born. As co-founder and CTO, Steve is excited about the future of eGrocery and the opportunities it affords to partner with some of the most notable retailers in North America and Europe as we collectively work to evolve the way that people get food to their tables.

Sylvain Perrier is president & Chief Executive Officer of Mercatus, the leading digital commerce platform for grocery and other retail verticals. Sylvain is highly sought after with over 20 years of executive-level experience in retail technology, pushing the boundaries in specialty areas such as mobile commerce, web technology, in-store operations, and Software as a Service (SaaS) architecture. In addition to his executive responsibilities, Sylvain hosts the Digital Grocer podcast, and is recognized as a 2019 Grocery Game Changer by the editors of Winsight Grocery Business magazine.

Jeff Baskin is the Executive Vice President of Global Partnerships for Radius Networks, responsible for the strategic direction, growth, and expansion of FlyBuy, a location platform for BOPIS/Curbside pickup, contactless payments, drive-thru, and delivery. As a seasoned professional with 20+ years of omni-channel retail experience, Jeff has a proven track record in the origination and management of strategic partnerships with multi-million dollar revenue outcomes. Prior to leading the FlyBuy team, Jeff was responsible for business development, sales, customer success, product development, and implementation across all at EVERFI as well as Simplexity which was later acquired by Walmart.

Amarjot Mokha is the Co-Founder & Chief Operations Officer for Incisiv. He has more than 17 years of industry experience across Retail, Consumer Goods and Aerospace in diverse roles in digital strategy consulting, data-driven insights, operational implementation and business development with Fortune 100 clients.

Led roadmap definition and implementation of a custom-built store application and back-office system for a leading pharmacy retailer including plan management, overseeing 300+ global team of developers and architects, rollout planning and operating model design.

Led roadmap definition for creation of a unified digital platform for 3 brands of a leading apparel retailer in the US. The assessment included peer benchmarking (financial and functional), assessment of site operations, key enabling functions: merchandising, supply chain, marketing, people, customer support and IT, the definition of target operating model, requirement for a unified platform, business case and implementation plan.

Led roadmap definition for omnichannel transformation of a leading specialty retailer in the US including functional prioritization, platform selection, the business case for marketplaces and category expansion.

Jon Springer is executive editor of Winsight Grocery Business with responsibility for leading its digital news team. Jon has more than 20 years of experience covering consumer business and retail in New York, including more than 14 years at the Retail/Financial desk at Supermarket News. His previous experience includes covering consumer markets for KPMG’s Insiders; the U.S. beverage industry for Beverage Spectrum; and he was a Senior Editor covering commercial real estate and retail for the International Council of Shopping Centers. Jon began his career as a sports reporter and features editor for the Cecil Whig, a daily newspaper in Elkton, Md. Jon is also the author of two books on baseball. He has a Bachelor of Arts degree in English-Journalism from the University of Delaware. He lives in Brooklyn, N.Y. with his family.