How To Upskill Employees For The Changing Needs Of Business (Panel Discussion And Q&A)

ABOUT THIS WEBINAR
Customer needs are changing. Digital transformation is accelerating. So, what can companies do to upskill and reskill their employees to prepare for the future?

That’s what we’ll be discussing in this panel discussion and Q&A!

The impact of COVID-19 on customer and employee expectations, and how companies are recognising the need for a robust pipeline of diverse, engaged, and capable workers to keep pace with changing business needs.

Spoiler alert: the most proactive and strategic companies have already launched upskilling and reskilling initiatives.
AGENDA
  • Identify how COVID is changing customer expectations and needs.
  • Explain how and why the digital transformation of business is accelerating.
  • Describe the key elements of a successful reskilling/upskilling program.
ADDITIONAL INFO
  • Duration: 1 hour
  • Price: Free
  • Language: English
  • Who can attend? Everyone
  • Dial-in available? (listen only): Not available.
FEATURED PRESENTERS
  • Webinar hosting presenter

    Jon Kaplan

    Senior Learning & Development Executive and Consultant; Upskilling & Reskilling
    As a senior executive and thought leader in Learning and Development, Jon is known for leading upskilling initiatives for front-line employees in preparation for the AI/digital revolution. He has been recognised for his deep expertise in...
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  • Webinar hosting presenter

    Jenny Orr

    Director Field Training at Discover Financial Services
    Jenny boasts more than 12 years of experience at Discover Financial Services, whose mission is to design, develop, support and maintain a learning eco-system which allows for personalized growth and career development in a flexible, intuitive way.
    Full Profile
  • Webinar hosting presenter

    Lewis Brown

    AVP Talent Development at Zurich North America
    A strategic business transformation leader, enterprise-level project manager and executive business partner with 20 years of experience developing, launching and integrating organizational programs, teams and department functions. Lewis builds key...
    Full Profile
  • Webinar hosting presenter

    Jon Magnus

    Director of Learning at HowNow
    Your Host will be HowNow's very own Jon Magnus. An experienced learning professional with a demonstrated history of helping build Edtech companies. On a mission to champion and empower people through learning, innovation and development.
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